Škoda Auto India has continued to expand its customer-centric initiatives with the inauguration of its first-ever Express Care facility at Kun Motor Enterprises in Chennai, Tamil Nadu.
Located at Perungudi on OMR Road, this facility further strengthens the brand’s aftersales network and commitment to enhancing the ownership experience, while also introducing Škoda Express Care, a new offering under the Škoda Super Care programme aimed at delivering greater convenience and efficiency to customers.
Facility Insights
The aftersales facility spans 27,900 sq. ft. and is equipped with 16 service bays. Škoda Auto India currently has 10 Customer Touchpoints in Chennai and 31 Customer Touchpoints across 14 cities in Tamil Nadu, including Chennai, Coimbatore, Cuddalore, Dindigul, Hosur, Karur, Madurai, Namakkal, Pollachi, Salem, Thanjavur, Tiruppur, Trichy, and Vellore.
Ashish Gupta, Brand Director, Škoda Auto India, said, “The inauguration of our first Express Care facility in Chennai is a natural extension of that philosophy. Introduced under the Škoda Super Care programme, which offers customers four years of standard warranty, four years of roadside assistance, and four labour-free services, Škoda Express Care further strengthens our commitment to delivering greater convenience and peace of mind..”
Arun Uppuswamy, Dealer Principal, Kun Motor Enterprises Pvt. Ltd., said, “Kun Motor Enterprises shares a long-standing and successful partnership with Škoda Auto India, with multiple sales and aftersales Touchpoints serving customers across Tamil Nadu. We are proud to further strengthen this association by launching Škoda Auto’s first-ever Express Care facility in the country.”
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Škoda Express Care
Complementing our broader customer-focused ownership ecosystem under the Škoda Super Care Programme, the Škoda Express Care features dedicated service infrastructure, advance job card preparation, parts pre-kitting, certified technicians working through a parallel workflow model, and real-time service tracking through WMS 2.0. Available across the current Škoda model range for eligible periodic maintenance visits, Express Care is designed to deliver a more streamlined and efficient service experience while maintaining Škoda’s quality standards.
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